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Goods control

When a delivery arrives from a supplier, it should be checked before the goods are accepted into the kitchen. The goods control section is where staff record these checks so there is a clear record of every incoming delivery.

What to check when a delivery arrives​

  • Temperature — was chilled or frozen food at the correct temperature during transport?
  • Quantity — did you receive everything you ordered?
  • Condition — is any packaging damaged, or does the food look or smell wrong?
  • Correct items — did the supplier send the right products?

Recording a goods control check​

Go to E-Control → Goods control and click + New check.

Select the delivery or supplier and go through the checklist:

  • Mark each item as Approved or Rejected
  • For rejected items, choose a reason (wrong temperature, damaged, wrong item, etc.)
  • Add a note if needed

Click Save to complete the check.

If something is wrong​

If you reject an item, the goods control record serves as documentation when you follow up with the supplier. Always record rejections — it protects you in disputes and helps identify unreliable suppliers.